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  #9  
Alt 01.02.10, 12:46
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Eduardo Da Vinci Eduardo Da Vinci ist offline
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Registriert seit: 08/2009
Ort: Köln
Beiträge: 1.079
OS: Windows 7 x64
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Hier ist die Antwort vom Hersteller:


"Hello Eduardo

All this seems to be a known issue with various Adobe products.
For example, here is a discussion of the same bug in Photoshop CS4:
http://forums.adobe.com/thread/419971

After release of the script-based version of the Elements+, I've
received several reports on this bug (from users of PSE 6, 7, and 8
under Windows and Mac OS X).

Eventually, the most cases have solved by themselves after several
computer reboots.
However, about 5 cases haven't (as far as I know).

If the problem persists, I can offer to a user just 2 solutions:
- either using the action-based version of the Elements+ (download
link is available on request)
- or full refund (within one month after purchasing)

I'm afraid, the best countermeasure I can't suggest at the moment is
trying the demo version prior to purchasing the full one.

As for the users already struggling with the bug, they are encouraged
to contact me directly at <author@video-books.net>. Messages in German
are ok ("Google translate" works fine )

Best regards,
Andrei "

Die sind echt schnell.
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